Pre-Order Terms & Conditions


Pre-Order Terms & Conditions

  1. Pre-Order Reservation

These Pre-Order Terms and Conditions govern the placing of pre-orders ("Pre-Order") with Backseat Carma (“we”, “ us”, or “Backseat Carma”) for our products ("Products"). Please read these Terms carefully before submitting your Pre-Order of any Backseat Carma’s Products. By submitting your Pre-Order, you agree to be legally bound by these terms.

When placing a Pre-Order for Backseat Carma’s Products, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. Backseat Carma shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your product being shipped by sending an e-mail to hello@backseatcarma.com

You acknowledge and agree that Backseat Carma may decline or delay orders to avoid oversubscription or as it deems appropriate, provided that we will make efforts to inform you within four (4) weeks of our receipt of your Pre-Order, and that you will be entitled to a full refund of the purchase Price.

  1. Payment

You will be charged the full Price of the Products at the time of placing the Pre-Order. If Backseat Carma is unable to commence shipping the Products in 45 days, Backseat Carma shall offer a full refund to you. Your placing of a pre­order constitutes your express agreement to Backseat Carma of charging the full Price of the Products at such time.

  1. Priority

Backseat Carma will build Products according to the order in which the Pre-Orders are received. If you cancel or forfeit your reservation in accordance with the terms of this Agreement, your position will be taken by the next person on the Product reservation list.

  1. Delivery Schedule

Pre-Orders are expected to be shipped from overseas to our Sydney warehouse during the first week of November 2018. It will take approximately 10 business days to arrive at our warehouse. Upon arrival, our warehouse will dispatch Pre-Orders within two business days.

Since we use the Australia Post network for domestic posting, please allow approximately 3-8 business days for delivery depending on where you are in Australia. For Northern Territory and non-Metro Western Australia customers, please allow up to 2 weeks for delivery.

Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, is subject to change, and Backseat Carma does not represent or warrant that it will be able to ship the Product by the estimated date.  As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Backseat Carma is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your reservation as provided for in Section 5 below.

  1. Cancellation

You or Backseat Carma may cancel this reservation by terminating the Pre-Order at any time for any or no reason prior to our notice to you that your Product is ready to ship from overseas.

If you do so prior to our notice of departure from overseas, you will obtain a full refund. If Backseat Carma cancels your Pre-Order, you will receive a full refund.

  1. Limitation of Liability

Under no circumstances will Backseat Carma be held liable for any incidental, special or consequential damages arising out or related to this Agreement. In the event Backseat Carma is held liable for any damages arising out of related to this agreement, your sole and exclusive remedy will be the full refund of your purchase price without interest.

  1. Terms and Conditions of Sale

The purchase of the Products is subject to additional terms and conditions provided by Backseat Carma. Other related current terms and policies can be found in the footer of the website and are subject to change without notice. Your purchase of the Product will be subject to these terms and conditions and the refund policy

  1. Customer Information

We will use any information that we may collect about you only in accordance with our privacy policy.

  1. Changes to the Terms

Backseat Carma reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your reservation as described in Section 6 above.

  1. Miscellaneous Provisions

These Terms constitutes the entire agreement between the parties pertaining to its subject matter and it supersedes all prior agreements, representations and understandings of the parties. This Agreement shall be governed by and shall be construed in accordance with the laws of the Australian Government. The venue for any actions relating to the subject matter or enforcement of this Agreement shall be in Australia, the place were this Agreement was entered and is to be performed. You may not assign this Agreement or any of the rights granted to you hereunder.